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Service and Work Order Management

Easy to use Work Order Management System

quickly manage work orders

Manage the complexities of work orders by using an integrated system for the entire work order life cycle.

Improve customer satisfaction and reduce costs and increase revenue by reducing the work order-to-cash cycle.

Review work orders for any pending work, waiting on parts. Run reports on technician productivity and service profitability…

work order intake

quickly record incoming work
2.5 REALTIME POS WORK ORDER ENTRY

  • Work Order Notes

    Add work order notes descibing details of work to be performed. Notes will appear on printed work ork order

  • IMAGES

    Take unlimited before and after pictures of the item to be serviced, all images saves to cloud on AWS (Amazon). Add notes for each picture describing observations before and after any work

  • Comments

    Team member comments are recorded here, unlimited number of comments. Each comment is date/time stamped

  • Item Properties

    Easily add & track item properties as needed. Brands, Models, Color, Unique ID numbers, and other identifiers all on the fly. Item properties are saved with the work order for future retrieval

  • SMS/Text Messages

    Send SMS messages to customers when the work is completed. Alternatively receive approvals for additional work.

Flexible work order details

quickly assign techs and services

  • Line Item Notes

    Add work order notes descibing details of work to be performed. Notes will appear on printed work ork order

  • Technician Assignments

    Assign technicians to perform the work, assign different techs to each line item to perform the work

  • Canned Services

    Sell pre-assigned prices for service/work items and descriptions

  • Hourly Rates

    assign technicians and assign hourly labor rates for the work to be performed

  • Purchase Orders

    Create Purchase orders for items required to complete the work order. Fill requests are sent to Head office where they can be converted to Purchase Orders or Transfer orders to complete the work order.

2.5 REALTIME POS WORK ORDER ENTRY

Work Order Printing

Tags, Labels, Order Printing made easy
2.5 REALTIME POS WORK ORDER FULL PAGE
DEMO

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