Sales Orders, Special Orders & Layaways

Custom Order Management

2.5 Sales Order Entry

Sales Orders and Special Orders Processing

A sales order is a document that is created when a customer agrees to purchase products or services from a business. In RealTime pos a retail point-of-sale (POS) system, a sales order would typically be generated at the time of purchase and would include information such as the customer’s contact information, the products or services being purchased, the prices of those products or services, and any discounts or taxes that apply.
A retail POS system that has the capability to generate sales orders would help a business in several ways. For example:

By tracking sales data, we can provide real-time inventory updates, which can help businesses to more accurately manage stock levels, identify fast-moving products, and plan for restocking.

Retail POS software can automate many tasks associated with sales orders and special orders, such as creating purchase orders, tracking transfer orders, payments. This can save retailers time and reduce the likelihood of errors.

Automating the sales order process with a POS system can help to reduce the amount of time and effort required to complete a sale, which can improve overall efficiency and productivity.

A POS system with a sales order feature can make it easier for businesses to access customer information, including purchase history and contact details, which can help to provide better customer service.

Sales orders and special orders can help retailers build stronger relationships with their customers. By offering customers the ability to place special orders, retailers can demonstrate that they are willing to go the extra mile to meet their needs. Sales orders can also help retailers keep track of customer information and purchase history, which can be used to personalize the customer experience.

By automating the invoicing process and providing real-time updates on payments, a POS system can make it easier for businesses to manage their cash flow.

By tracking sales orders and special orders in a retail POS system, retailers can better forecast demand for certain products. This can help them make more informed decisions about inventory management and purchasing.

By providing real-time sales data, a POS system can help businesses to identify sales trends and make adjustments to their marketing and inventory strategies, which can lead to increased sales.

Special orders can help retailers increase sales by meeting the specific needs of customers. Retailers can take orders for items that are not currently in stock, which can attract customers who are looking for hard-to-find products.

A POS system with sales order capability can generate various reports that can be used to analyze sales trends, track inventory, and monitor employee performance, which can help businesses make better decisions.

By tracking customer purchases, a POS system with sales order capability can help businesses to build a customer database and gain insights into customer preferences and behavior. This can help businesses to target marketing efforts and improve sales.

By keeping track of all order and customer data in one place, retailers can streamline the process of placing, tracking and fulfilling orders. This can save time and reduce the likelihood of errors.

Retail POS software can provide easy reporting of sales orders and special orders. This can help retailers to track the performance of their business over time and make informed decisions about inventory and sales strategies.

Using sales orders and special orders in retail POS software can help retailers improve their inventory management, increase sales, build stronger relationships with customers, streamline their process and gain valuable insights to optimize their business.

Custom Order Management made easy

Sales Orders, Special Orders, Layaways & Corporate Order Management


Order handling made simple.

Take orders and put items on layaway right at the point of sale. You can even combine orders – including special orders and backorders – and layaways with sales and returns on a single ticket. Take deposits, specify the final payment method, and print a copy of the order or layaway for the customer to take. When you are ready to finalize an order or layaway, process it like a normal sales receipt.

Process drop-ship orders for items you don’t typically stock or ship. Just add drop-ship items to a sale and a purchase order is created automatically for the right vendor, complete with the customer’s shipping address. Once received at the store the status of the sales order is changed to a “Green” signifying customer can be contacted and the order can be tendered and closed.

The comprehensive Order Management functionality is designed to streamline order processing for retailers who process a high volume of orders, including mail-order, telephone-order.

Any sale, order, or layaway can be held and retrieved later for completion. Holds and quotes can be recalled by number, date, customer name, item, or any other related value. You can print, review, edit, and copy holds and quotes at any time, since they don’t affect your inventory until you take a deposit/payment and at that time the items on the order are allocated for the customer. Create estimates, Email estimates, convert estimates to a sales order for processing.

In Instances where corporate orders are placed easily add the bill to as the corporate customer and the ship to as the end user customer receiving the products. Corporate customers can be setup to pay for the order on behalf of the shopper.

Easily record catalogue items even though the items may not exist in the system. The recorded flash item is stored permanently with the sales document for future retrieval. Reporting on these items will determine if stocking these would make good economic sense for the company.

Based on $ value of deposit collected only items that fall within that $ deposit collected can be released. Line items that equal or are at above deposits collected. Shows status of what has been picked and balance remaining to be picked Once balance is paid then balance line items can be marked as delivered and entire sales order can be set to a completed transaction. Open sales orders can be used as an estimate or quote and once a deposit is recorded then it is an active transaction in the system Add Transportation/Delivery fees to the sales order at anytime during the process or even multiple fees one each for each delivery.