QuickBooks Point of Sale Discontinued

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QuickBooks Point of Sale Discontinued

Intuit discontinued QuickBooks Desktop Point of Sale 19.0 on October 3, 2023, ending sales, support, and every connected service that made it more than a standalone cash register. If you’re still running it, the software itself keeps working. Everything around it doesn’t.

Key Takeaways

  • QuickBooks Desktop Point of Sale 19.0 was discontinued October 3, 2023, and Intuit stopped selling new licenses in February 2023.
  • The core software still runs today, but it receives no security patches, no updates, and no support from Intuit.
  • Several connected services, including payments and gift cards, stopped working entirely on the discontinuation date, not just support.
  • Intuit’s own recommended replacement is Shopify POS, via a partnership announced in 2023, though it’s not the only option.

What Actually Happened

Intuit introduced QuickBooks Desktop Point of Sale more than 20 years ago. According to Intuit’s own discontinuation notice, the platform became difficult to maintain and update, which is why Intuit stopped selling new licenses in February 2023 and fully discontinued the product on October 3, 2023. There will be no future versions.

What Stopped Working on October 3, 2023

The core software wasn’t the only thing affected. On the discontinuation date, these connected services stopped working entirely:

  • QuickBooks Point of Sale Payments
  • QuickBooks Point of Sale Gift Card Service
  • Mobile Sync
  • Store Exchange
  • Ecommerce integration with Webgility
  • Live support (phone, email, chat)
  • Vendor Lookup Service

If any of these were part of your daily operation, they didn’t quietly degrade, they stopped on that specific date.

Can I Still Use QuickBooks POS Today?

Yes, with a real caveat. The local software continues to run for basic tasks, ringing up sales, tracking inventory, running reports, exactly as it did before. What it doesn’t get anymore is security patches or feature updates. For a system that processes payment data, running indefinitely without security updates is a real, ongoing risk, not a one-time inconvenience you can plan around and forget.

If you’re only using QuickBooks for accounting rather than the discontinued POS itself, that’s a separate, unaffected product, see how QuickBooks Online and a real POS system work together if you’re unsure which QuickBooks product you actually have.

What Intuit Recommends, and Other Options

Intuit’s own recommended path is Shopify POS, through a partnership announced alongside the discontinuation, with a migration tool for importing customers, vendors, and items. It’s not the only option, and it isn’t necessarily the right fit for every retailer, particularly ones running multiple locations or needing real-time inventory sync across registers.

For a full, honest breakdown of replacement options, including where Realtime POS fits and where it doesn’t, see QuickBooks POS Discontinued: Your Best Replacement Options.

An old discontinued desktop POS terminal next to an active modern tablet POS

Frequently Asked Questions

When exactly was QuickBooks Point of Sale discontinued?
Intuit stopped selling new licenses in February 2023 and fully discontinued the product, including all connected services, on October 3, 2023.
Can I still use QuickBooks Point of Sale after the discontinuation?
Yes, the local software still runs for basic sales, inventory, and reporting. It no longer receives security patches, updates, or support from Intuit.
What services stopped working when QuickBooks POS was discontinued?
POS Payments, the Gift Card Service, Mobile Sync, Store Exchange, Webgility ecommerce integration, live support, and Vendor Lookup Service all stopped on October 3, 2023.
What does Intuit recommend as a replacement?
Intuit’s own recommended path is Shopify POS, through a partnership announced alongside the discontinuation. It’s worth comparing against other options based on your specific setup, particularly if you run multiple locations.
Still Running QuickBooks POS?

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Written By RealtimePOS Team Reviewed By RealtimePOS Founder

RealtimePOS is built and run by a team with over 50 years of combined retail systems experience, serving independent and multi-store retailers across the U.S. Based in Charlotte, NC, the team works directly with retailers to solve the everyday operational problems of running and growing a physical store: inventory accuracy across locations, faster checkout, and connecting in-store and online sales into one view.

This article was reviewed by RealtimePOS's founder, based on direct experience working with independent and multi-store retailers on POS and ecommerce integration.