Update: October 7, 2026 Plenty of retailers have an online store and a physical register that both technically work. Fewer have a system where a sale in one place actually updates the other in real time. That gap, between “connected” and “integrated,” is bigger than most retailers realize, and it’s getting more expensive to ignore. Key Takeaways 📋 Table of Contents What “Unified Commerce” Actually Means The Integration Gap Most Retailers Don’t Know They Have What Changes When Systems Are Actually Integrated Buy Online, Pick Up In-Store: A Real Test of Integration Frequently Asked Questions What “Unified Commerce” Actually Means “Unified
